VIRTUAL EVENTS

OAM 202: PUBLIC RELATIONS FOR EFFECTIVE ADMINISTRATION & CUSTOMER SERVICE EXCELLENCE

Integrated, Simplified, Improved – NITA Licensed Program

DATE & VENUE: 1-7 AUGUST, 202AT SAROVA WHITESANDS IN MOMBASA
FEES PER DELEGATE: KES 79,850 Net of Tax
GUARANTEEThis event will NOT be cancelled. Please read our terms and conditions.

WHY ATTEND?
If you want to achieve sustainable success founded on facts and science, start by developing your people into more productive assets by strengthening their practical, technical and leadership competencies.   

TARGET AUDIENCE
Public Relations Personnel; Personal Assistants; Office Administrators; Senior Administrators; Front Office Staff; Record Staffs; Customer Care Staff; Clerical Officer; sales managers; Business Development Professionals; Receptionist; Finance and Credit Controllers; Sales Executives; Communication Specialists; Representatives & Marketers.

OVERALL LEARNING OBJECTIVE
Transfer of practical relevant knowledge to participants thereby delivering realization of the desired learning outputs, outcomes and impact. Delegates will undergo a learning test.

BENEFITS

  1. Enhance knowledge and understanding of the theory and practice that reinforces strategic Public Relations and Customer Service
  2. Identify various ways of developing SMART goals and achieve the tasks effectively through planning and prioritization.
  3. Understand the role of online technology such as social media platforms and their application to facilitate a successful customer care management system.
  4. Enhance in development of strategies in building strong relationships among the critical organizational stakeholders.
  5. Enhance and develop skills in content creation competency varying various essential PR tools and techniques
  6. Enhanced knowledge and skills to establish connections between excellence in customer service
  7. Gain 25 CPD hours every week & network with other professionals in the Industry

BEST PRACTICE
We are regulated by the National Industrial Training Authority (NITA). We align with internationally recognized life-long learning principles articulated by: iCPAR, ICPAU, NBAA, ICPAK, ACCA, CIMA, ICPSK, IIA, IHRM, PAFA, IFAC, among others.

REGISTER NOW: For more information and registration, Please Contact us via email This email address is being protected from spambots. You need JavaScript enabled to view it. or by Tel. +254 202400200 / 0715621484 / 0713198068 / 0722354177 / 0717165425 / 0722998105

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Event Properties

Event Date 08-01-2021
Event End Date 08-07-2021
Cut off date 07-31-2021
Individual Price KES 79,850
Location Mombasa