PSL 405 GPS • Governance, Public Sector & Finance 8 CPD Points NITA Accredited

CREDIT RISK, PORTFOLIO QUALITY & RELATIONSHIP MANAGEMENT: STRONGER LENDING DECISIONS, EARLY-WARNING CONTROLS, PORTFOLIO RECOVERY AND SUSTAINABLE CLIENT RELATIONSHIPS

Credit risk management requires sound lending decisions, continuous portfolio monitoring, proactive recovery strategies, and strong client relationship management that safeguard asset quality, enhance financial performance, and support sustainable institutional growth. This progr...

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Programme Overview

Credit risk management requires sound lending decisions, continuous portfolio monitoring, proactive recovery strategies, and strong client relationship management that safeguard asset quality, enhance financial performance, and support sustainable institutional growth. This program equips Credit Managers, Credit Officers, Relationship Managers, Risk Managers, Loan Officers, Collections and Recovery Officers, Branch Managers, Internal Auditors, and Financial Institution Professionals with practical skills to strengthen credit risk management, improve portfolio quality, implement early-warning controls, optimize debt recovery, and build sustainable client relationships. Participants will gain actionable expertise to strengthen credit risk management, improve lending decisions, enhance portfolio quality, reinforce early-warning controls, optimize portfolio recovery, and build sustainable client relationships that support prudent lending, financial resilience, and organizational growth.

Key Learning Objectives Core Outcomes

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Credit Risk Assessment & Lending Decisions: Learn strategies to strengthen credit appraisal processes, evaluate borrower risk, make sound lending decisions, and establish effective credit policies that enhance portfolio quality and minimize default risk.
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Portfolio Quality & Early-Warning Controls: Acquire skills to monitor credit portfolio performance, identify emerging risk indicators, implement early-warning systems, and proactively manage deteriorating accounts to preserve asset quality and institutional stability.
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Portfolio Recovery & Collections Management: Develop approaches to strengthen debt recovery strategies, manage delinquent accounts, negotiate repayment solutions, optimize collections processes, and improve recovery outcomes while maintaining regulatory compliance.
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Relationship Management & Sustainable Credit Growth: Apply techniques to build strong client relationships, enhance customer engagement, balance risk with business growth objectives, monitor portfolio performance, and continuously improve credit management practices for long-term financial sustainability.

Curriculum Breakdown

4 Modules
Module 1
Fiduciary Responsibility, Ethical Leadership & Board Synergy
Understanding legal liabilities, statutory reporting, and governance codes.
Module 2
Applied Data Analytics & Automated Institutional Dashboards
Hands-on case studies building live queries and decision matrices.
Module 3
Risk Governance, Crisis Mitigation & Audit Readiness
Navigating regulatory inspections, internal controls, and fraud prevention.
Module 4
Executive Action Labs & Capstone Certification
Peer presentations, adoption roadmaps, and CPD certificate issuance.

Target Audience

This executive curriculum is calibrated for senior leaders and institutional executives:

Board Members & Directors Chief Executive Officers Heads of Finance & Internal Audit Public Sector Directors & PSs County Executive Committee Members Senior Managers & Strategists
Standard Investment
KES 69,850.00
+ VAT per delegate (Inclusive of conference materials, meals & CPD certification)
Dates: 09 – 13 Nov 2026
Venue: Nairobi, Nairobi
Division: GPS
CPD Accreditation: 8 CPD Points
Certification: Verifiable QR Certificate
NITA Levy: Fully Reimbursable
Book / Register Delegates Request as In-House Cohort
Questions? Call 24/7 Hotline: +254 722 998105

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GPS • PSL 405
CREDIT RISK, PORTFOLIO QUALITY & RELATIONSHIP MANAGEMENT: STRONGER LENDING DECISIONS, EARLY-WARNING CONTROLS, PORTFOLIO RECOVERY AND SUSTAINABLE CLIENT RELATIONSHIPS
09 – 13 Nov 2026 • Nairobi, Nairobi
Tuition / Delegate KES 69,850.00
By submitting, you confirm the reservation. NITA levy reimbursable.
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